HOLIDAY INN EXPRESS & SUITES ELK GROVE CENTRAL - HWY 99, an IHG Hotel

The hotel was exceptionally clean, the staff were extremely friendly and helpful, the continental breakfast was great each morning, the beds were very comfortable, the lobby was modern and accommodating, the parking was plentiful, my room was very quiet, the A/C worked perfectly, the in-room fridge was very large and convenient, the 24-hour guest laundry facilities were very helpful, the pool was cool and clean.

We requested a quiet room . They provided a great location with easy access. They responded quickly when upstairs noise late at night was a problem. We were able to enjoy a good nights rest. The breakfast provided was awesome. Good coffee and orange juice. Easy parking and a secure safe building.

The helpfulness of the front desk staff. The thoroughness of answering all my questions in planning for selection of a quieter room for my next stay. However, another customer & I agreed upon that it would have been better if there would be boiled eggs available in the refrigerator at breakfast, as labeled on the door of the refrigerator.

There was a mix up on my prepaid reservation. The desk clerk Suzanne went above and beyond, on her own volition to figure it out. She solved the issue like a seasoned detective! My highest respect and many kudos to her!